Our Line of Services :
STRATEGY FORMULATION & DEVELOPMENT
Novutal Advisory Service support businesses, operations and technologist in identifying strategic opportunities for business transformation, outlining agile solutions for oppor- tunities, and establishing and governing transformation programs through our leading practices ranges of method- ologies, models, and framework, especially those involving:
Business model re-design
Strategic planning and business planning
Enterprise acquisition and integration
Optimization of Operations, IT Support, Finance and HR business lines
Business process redesign, ITIL and Governance Framework (CObIT)
Major technological deployments
Implementation of a change management practice as an in- tegral part of companies’ Project Management Office and Transformation Office
Our Line of Services :
BUSINESS & DIGITAL TRANSFORMATION
Novutal Advisory Service will work hand in hand with business functions as well as technology functions identifying strategic opportunities for digital transformation, outlining agile solutions for opportunities, and establishing and governing transformation programs through our leading practices ranges of methodologies, models, and framework, especially those involving:
Business Strategy and Digital Technology Alignment
Capability and Maturity Assessment
IT Strategic planning and Digital Blueprint
Enterprise Architecture
Optimization of Technology Operations, IT Support and IT Process Models
Development and Deployment of Service Management (ITIL) and Governance Framework (CObIT)
Major technological deployments
Implementation of a change management practice as an integral part of companies’ Project Management Office and Transforma- tion Office
Our Line of Services :
INFRASTRUCTURE & TECHNOLOGY ADOPTION
Novutal can assist organizations to develop an enterprise approach to architecture activities that underpin business case development and project implementation to achieve desired project outcomes. This IT Architecture service helps clients understand business issues and technical problems and then identify and architect:
Data Centre Design, Strategy & Relocation
IT Infrastructure Health-Check Review
Application Architecture Design and Review
Application Migration and Consolidation Strategy
Current State Assessment
Business Requirements Assistance Planning
Vendor/System Selection Evaluation Assistance
Project Management
Post Implementation Review
Our Line of Services :
BUSINESS CONTINUITY MANAGEMENT
Novutal BCM Advisory practice provides services that help organizations identify and manage disruption risks and reduce their vulnerability to a wide range of potentially devastating events. These services cover the broad spectrum of the continuity and contingency planning discipline. The overriding goal of BCP is to help an organization resume critical operations within Data Centre Design, Strategy & Relocation
Business Continuity Planning (BCP)
Disaster Recovery Planning (DRP)
Business Impact Analysis (BIA)
Risk and Vulnerability Analysis
Test Facilitation and Training
BCP and DRP Review
Our Line of Services :
SERVICE DELIVERY IMPROVEMENT
Novutal’s Service Delivery program focused on getting organization to optimize Service Delivery and achieve maximum Performance from its operations. This program will have
syndication with organization objectives, vision and mission to ensure alignment, some of the functions that will be carried out include:
Assessment on the Current Service Delivery Model
Measuring the Maturity on the Service Delivery Model
Aligning Performance with Business Strategy and Objectives
Mapping Service Delivery Model and Performance Management
Development of Service Strategy and Performance Matrix
Development of Change Management Program
Program Execution and Project Management
Benefits Realization & Post Implementation Review
Our Line of Services :
CUSTOMER SATISFACTION IMPROVEMENT
Novutal’s Customer Satisfaction Improvement program focused on getting organization to optimize Service Delivery and achieve maximum Performance from its operations. This program will have syndication with organization objectives, vision and mission to ensure alignment, some of the functions that will be carried out include:
Customer Satisfaction Management ( Development & Program )
Assessment on the Current State of Customer
Satisfaction Index
Development of Customer Satisfaction Measurement Tools
Program Execution and Project Management
Benefits Realization & Post Implementation Review
Our Line of Services :
PROGRAM & PROJECT MANAGEMENT
Novutal’s Program & Project Management focused on realizing benefits and objectives of programs/projects, while aligning them to overall organization objectives:
Program/Project Management Framework
Program/Project Governance
Program/Project Change Management Program
Project Monitoring and Control
Risk/Issue Management
Risk and Impact Analysis
Project Analysis and Review
Project Procurement Management
Benefits Realization & Post Implementation Review
Our Line of Services :
INDUSTRY 4.0 & FUTURE INDUSTRY DEVELOPMENT
Our newest service offering, with our vast experience in Digital Transformation, Novutal has been given trust and task to work on Industrial Revolution 4.0 transformation, under wing of Malaysia Automotive Robotics and IoT In- stitute (MARii), an Agency under Ministry of International Trade and Industry (MITI) of Government of Malaysia.
Contact Us
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